About Us

Hello, and welcome to Online Toys Australia

Online Toys Australia is an Australian owned and operated online toy store. Our warehouse is located at 180 Calarco Drive, Derrimut Victoria 3030 and we are geographically positioned approximately 23km west of the Melbourne CBD and a short distance away from the recently built Deer Park Bypass and Western Ring Road.

Established back in 2005, Online Toys Australia grew rapidly to become one of Australia's largest independent toy retailers and with thousands of products on offernd we also carry many world recognised brands such as Fisher Price®, Hasbro®, LEGO®, Bruder®, Vtech®, Crayola®, Barbie®, and Ravensburger® just to name a few. And when combined with our strong customer focus, a fantastic range of quality toys and our every day low price policy, we believe we are the best choice for toys anywhere in Australia.

Online Toys Australia offer a same-day despatch* service to any location within Australia (sorry, international shipping is currently unavailable). We also offer customers the option to collect orders from our Melbourne/Derrimut warehouse. With urgent orders, we also offer an express delivery service to many parts of Australia.

Our promise to you:

  • To always provide you with a great selection of toys.
  • To keep our prices as low as possible.
  • Provide a friendly, fast, and reliable service at all times.
  • Provide a safe and secure environment in which to shop.
  • Handle the entire picking and packing process using our own experienced staff (not by third-party providers).
  • Ship orders within a 24 hour* period (excluding weekends and public holiday).
  • Keep customers informed at every step of the order and delivery process.
  • And provide tracking number information once the order is despatched.

Understandably, there is growing concern regarding the privacy and security of personal information. We assure you, as a responsible online retailer, this is also our concern which is why we will endeavour to do everything we can to uphold your privacy and security. And not just while you are browsing or shopping online, but even after you're gone and your order has been delivered. You can count on us not to share your personal information with anyone outside of our company and you can count on us to adopt any reasonable measure to safeguard your personal information. This is our promise to you.

For further information on this and other matters, please read our Frequently Asked Questions (FAQ) section, Terms and Conditions, and our Privacy Policy.

* Subject to product availability, payment confirmation and/or clearance of funds. Some delays may be experienced during peak times (usually during October, November and December months).

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